2008
Deserting Superquinn
I got a call during the week from Mark Paul, a journalist with the Sunday Times, who wanted to ask about why I’d largely deserted Superquinn and now do my main shop in Lidl. I would have thought the reason was pretty obvious, but was happy to expand on it for him.
His article, in today’s Business Section, uses me as an example of the sort of shopper Superquinn chairman Simon Burke needs to woo back if he is to “staunch the flow of shoppers” to cheaper rivals.
Maybe he’s right. I was once a slavishly devoted Superquinn shopper, even something of a Fergal groupie. I did all my shopping there and I’m ashamed to admit that I slightly looked down on those who I felt were willing to compromise on quality by shopping in ‘inferior’ places, even if it saved them a few quid.
My desertion of Superquinn was gradual but pretty much total. I still shop there from time to time, but never with a trolley - it’s a place for occasional top-ups if I happen to be passing.

I initially went to Lidl from curiosity but was perplexed by unfamiliar brands, even unfamiliar foods, and found the basic displays and the absence of the high level of service to which I was accustomed disconcerting. I was used to having someone fill my bags, to real butchers and the smell of fresh baked bread, to pretty displays and interesting specials.
But, you know, the stuff I bought in Lidl was pretty good in the main and there were a couple of things I really liked a lot and that I couldn’t get in Superquinn - JD Gross chocolate was the biggie for me. So I went back and kept on trying new things, but was still not doing my main shop there.
The turning point came one day in Superquinn when I just popped in for a few things and half way around looked into a basket that contained bacon, nuts, cheese and some veg and realised that by taking a short trip across town I could not only cut the price of that basket in half but do so without making any compromise on quality at all.
I had this very strong feeling of being taken for a ride. I abandoned the basket, got in the car and pretty much never looked back.
One quote from Simon Burke in the article stands out for me:
“People should feel that shopping in Superquinn is something stylish to do. There should be a feeling that it is a cut above the rest.”
If he wants to woo me and my like back he won’t do it with that thinking.
It’s amazing how quickly you acclimatise to a more basic shopping environment. Once you do it brings all those prettied up and stylish displays elsewhere into sharp focus, you start to see them for what they really are, pointless distractions designed to make you spend more and overlook high prices.
We are after all talking about grocery shopping here. It’s a necessary chore, not a style statement. If I want stylish I can take the €2000-€3000 per year I save by shopping cannily and go in search of it, but I won’t be looking in a supermarket.


Mix the ground almonds and 3 spoons of the splenda, put in a blender or food processor with the well chilled butter and pulse until it looks crumby - as on the left. Take about a quarter of this mix out and set it aside in a bowl.
Mix the rest of the splenda and mascarpone with the egg white, beating together very well. Add a few drops of Almond essence to this if you have it, but it’s not vital.
You need to get it into the over right away, so the two layers don’t get overly mingled.
I mention this because I was strolling through the minerals aisle of Superquinn last week when I saw a women pop four quite attractive looking bottles into her trolley. I had to have a look to see what they were and it turned out they were water.
Having said that the selection of cheeses available in Lidl is getting better all the time and last week I spotted some newcomers, or at least cheeses I’d never seen there before.